Phoenix Core Values
Excellence is our Brand! – We deliver unprecedented service to all our clients by investing in relationships, giving meticulous attention to detail and always going above and beyond the call of duty to exceed customers’ expectations.
Uncompromising Integrity – We do the right thing even when no one is watching. We ask ourselves these five questions: Is it right for the client? Is it right for the company? Is it ethical? Am I willing to be held accountable for it? Is it the right thing to do?
Giving Generously – We make a difference and #IMPACT the lives of our teammates, clients, and our community through a spirit of frequent charitable generosity and service.
Relentlessly pursuing Knowledge – We grow as a company when we grow as individuals; therefore, we look for opportunities to grow in the knowledge of our industry, our leadership skills, and our individual abilities. We share what we’ve learned by training, mentoring and advising others.
Building strong Relationships – We earn the trust of our clients by continually delivering professional, timely and clear communication. We treat every client as if they are our only client. We proactively anticipate the needs of our clients and provide quality service through mutual respect and honesty.
Creating Fun – We love creating an atmosphere of fun for our TEAM and for our clients. We joyfully celebrate professional and life milestones. We believe in taking time to both laugh hard and play hard.
Focus on Teamwork– We look for opportunities to team on projects and value everyone’s contribution. We believe that together we can deliver results that cannot be delivered alone.
Family First – Our families are at the core of our success, so we take time to nurture our relationships both in and out of the office. We believe in work-life balance and making time for those we love.
Transparency is Key – We believe in honest, clear, and open dialogue with our clients and associates. Growth and good informed business decisions depend upon it.
Rex Thomas, SIOR
Executive Vice President
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